FAQ’s


FAQ's

We have collected the most frequently asked questions to help you with some of our most commonly asked questions. Please contact one of our professional party planners if you have any additional questions.

Download Stax Catering Menu (PDF)

What makes Stax Catering unique?
Stax’s Catering takes pride in offering menus to accommodate any palate and professional service that your guests will remember. As a full service caterer, we can plan and coordinate all aspects of your event.

Where does Stax Cater?
We cater mainly in the upstate, as well as in surrounding states.

What is the process for planning an event?
After your initial contact with our office, one of our professional party planners will send you a menu and general information regarding your event. After reviewing the information your professional party planner will guide you through the planning process and eventually to the proposal for your event.

Does Stax Catering cater large events?
We cater events that range from small dinner parties to occassions for several thousand guests.

Does Stax Catering provide fresh flowers or entertainment?
From simple to elaborate floral arrangements, we can order arrangements to suit your budget. We can also help you find the perfect band, musician or disc jockey.

Can Stax help me create an event a specific theme?
Our professional party planner can assist you with a custom menu with specific food presentations, table settings (linen, china, glassware, stemware etc…), site development (tents, props, audio video equipment, walkways, lighting, plants etc…..), we can find whatever you need.

Some of my guests are vegetarian and some have allergies. How can you accomodate?
We can provide a variety of menu choices for your guests.

Are you a full service caterer?
Yes. We are a full service caterer. Our professional party planners will be more than happy to schedule a consultation with one of our cake decorators at Stax’s Bakery. In addition, we offer a 15% discount on any special occasion cake, including wedding cake, when it is ordered from Stax’s Bakery.

I’m am not a wine connoisseur can you help me select a wine for my event?
Our wine director can select or recommend the best wine that is in your price range.

Does Stax Catering provide bartenders, waiters and culinary staff?
We can provide a professional staff of bartenders, waiters and culinary staff for an additional charge.

Can you provide a site or private room for my party?
We are an approved caterer at most off premise catering sites in the Greenville area.

What can I expect to see in your proposal?
Our event proposals will have estimates per person for food and beverage, in addition to labor, rental, linens, etc …

Do you require a deposit?
We typically require a 50% deposit of the total estimated cost upon signature of this contract with the balance due 7 business days prior to the event . If the event is held within 7 business days upon the signing of this contract we typically require 100% full payment.

What is your cancellation policy?
Cancellation by client: Client may cancel the event 7 business days prior to the event. All prepayments and deposits within 7 business days of the event are forfeited.
Cancellation by acts of God: If your event is cancelled by Acts of God (ie fire, flood, tornado), the client will be responsible for 50% of the event total cost.

Who is responsible for third party liability?
Stax’s catering assumes no responsibility for the conduct of guests, members and third parties hired to provide services.

Do you carry liability insurance?
Yes, a certificate can be provided upon request.

When do I need a final guest count and how about if the number increases or decreases shortly before the event?
Final guest count is required in order to establish quantities for food, labor, rental, and transportation needs. We require your final guest count 7 business days prior to your event. If the event is reserved within 7 business days we will try to accommodate your requests, but cannot guarantee your requests will be fulfilled.

What happens to all the leftover food and beverage?
If appropriate containers are not provided to Stax’s Catering all food and beverage will be disposed of or taken back to our kitchen.

Do you accept credit cards and checks?
WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS, DINERS, DISCOVER, CORPORATE CHECKS, PERSONAL CHECKS, AND CASH.

How do I get to Stax Catering?
Stax’s Catering is located at 80 Orchard Park Drive at the Shoppes at Orchard Park Shopping Center next door to Stax’s Omega.

Who do I contact to make a reservation?
Daneida Figuera is the catering director.
Telephone: 627.1403
Cell Phone: 616.7992

  • The event went WONDERFUL today!! The staff was awesome & the food was great too! I appreciate the ease of doing business with you.
    Emily F
  • Thanks for a wonderful evening. Not only was the food spectacularly good, but the table looked beautiful and the service was absolutely flawless without being the least bit stuffy. You are very good at what you do. Thanks for a memorable evening. Look forward to the next!
    Tom R.
  • Graduation Barbecue - Thank you so much. You guys were wonderful. Everyone loved the Kebabs. But more than that, we all loved your friendly attitude. All of you were a wonderful help.
    Gregory Z.
  • Last Thursday was wonderful! Your team did an outstanding job, not to mention that the food was phenomenal! People are still talking about it. We are looking forward to working with you on upcoming events.
    Monique J.
  • I want to commend your staff for the excellent job they did for us on Tuesday. They always put their best foot forward in making sure we are satisfied and their service to us is very much appreciated. I use Stax quite often for luncheons... etc., simply because of the quality of food and the service. On Oct. 12th, it was a daylong event. Throughout the day from early morning to late afternoon, your staff made our day complete with food and food service. All of our attendees were pleased with the food and everything went so well. I expressed my appreciation to you staff. To you I say, your employees are to be commended for a job well done.
    Elaine G.
  • You all did a fabulous job -- from set up to service to the wonderful food. Mr. Lynch was very pleased and is looking forward to working with you again.
    Pat B.
  • Jackson-Dawson - We wanted you to know how pleased we are with the outstanding service your catering staff provided last Friday at our staff breakfast. We sincerely appreciate Natalie's responsiveness and the way she conducted business, from taking our order, through delivery/setup and picking up the serving dishes. Natalie and John were extremely pleasant to work with. Our company produces events all over the country. It is a pleasure to know that we can depend on your company to provide us a high level of service as if we were in a large city. We look forward to doing more business with you as we have an ongoing need for catering meals for our clients as well as our staff.
    Larry J.
  • TRANE Comfort Solutions Inc.- I just want to take a moment this morning to send you and your staff a note of thanks for our luncheon catered here in our training facility yesterday. The food was wonderful and your set up personnel were prompt and professional. Everything was executed so smoothly and we were ready to serve even before our scheduled time. As always it was a pleasure and I certainly appreciate being able to rely on you for our continuous catering needs.
    Sherry E.
  • Soltex, Inc. - Just wanted to express our thanks for the wonderful meal you prepared and served to our group today! We had our owners from Italy with us to share the meal. Good down home cooking was our objective. Thank you for making it such a HIT. You guys are THE BEST!!
    Betty L.
  • Fabri-Kal - You and your folks did an exceptional job!! We had spouses there from other firms and they said they're going back to tell them to start ordering from STAX. Thank you for all you did.
    Susan R.
  • Staubli Corp. - It was wonderful all 3 days. You guys were wonderful. You can bet on me calling you back for any further events
    Ludovic P.
  • McNaughton-McKay Electric - You did such an outstanding job for us last year that we want to duplicate it again this year.
    Michael R.
  • Wedding Reception - Fabulous!! The Mediterranean food was delicious, your staff was great and I could not have picked a more professional catering co. for my wedding party.
    Wedding Reception
  • Birthday Party - Just wanted to thank you for a wonderful job on my mom's 50th Birthday Party, Mardi Gras Buffet. The food was excellent and our guests were raving about it all night.
    John F.
  • Christmas Party - It was a pleasure working with you. Great ideas on setting up our conference room and helping us select the menu. Thank you so much for making our Christmas party a success.
    Laura D.