FAQ’s

What makes Stax Catering unique?
Stax’s Catering takes pride in offering menus to accommodate any palate and professional service that your guests will remember. As a full service caterer, we can plan and coordinate all aspects of your event.

Where does Stax Cater?
We cater mainly in the upstate, as well as in surrounding states.

What is the process for planning an event?
After your initial contact with our office, one of our professional party planners will send you a menu and general information regarding your event. After reviewing the information your professional party planner will guide you through the planning process and eventually to the proposal for your event.

Does Stax Catering cater large events?
We cater events that range from small dinner parties to occassions for several thousand guests.

Does Stax Catering provide fresh flowers or entertainment?
From simple to elaborate floral arrangements, we can order arrangements to suit your budget. We can also help you find the perfect band, musician or disc jockey.

Can Stax help me create an event a specific theme?
Our professional party planner can assist you with a custom menu with specific food presentations, table settings (linen, china, glassware, stemware etc…), site development (tents, props, audio video equipment, walkways, lighting, plants etc…..), we can find whatever you need.

Some of my guests are vegetarian and some have allergies. How can you accomodate?
We can provide a variety of menu choices for your guests.

Are you a full service caterer?
Yes. We are a full service caterer. Our professional party planners will be more than happy to schedule a consultation with one of our cake decorators at Stax’s Bakery. In addition, we offer a 15% discount on any special occasion cake, including wedding cake, when it is ordered from Stax’s Bakery.

I’m am not a wine connoisseur can you help me select a wine for my event?
Our wine director can select or recommend the best wine that is in your price range.

Does Stax Catering provide bartenders, waiters and culinary staff?
We can provide a professional staff of bartenders, waiters and culinary staff for an additional charge.

Can you provide a site or private room for my party?
We are an approved caterer at most off premise catering sites in the Greenville area.

What can I expect to see in your proposal?
Our event proposals will have estimates per person for food and beverage, in addition to labor, rental, linens, etc …

Do you require a deposit?
We typically require a 50% deposit of the total estimated cost upon signature of this contract with the balance due 7 business days prior to the event . If the event is held within 7 business days upon the signing of this contract we typically require 100% full payment.

What is your cancellation policy?
Cancellation by client: Client may cancel the event 7 business days prior to the event. All prepayments and deposits within 7 business days of the event are forfeited.
Cancellation by acts of God: If your event is cancelled by Acts of God (ie fire, flood, tornado), the client will be responsible for 50% of the event total cost.

Who is responsible for third party liability?
Stax’s catering assumes no responsibility for the conduct of guests, members and third parties hired to provide services.

Do you carry liability insurance?
Yes, a certificate can be provided upon request.

When do I need a final guest count and how about if the number increases or decreases shortly before the event?
Final guest count is required in order to establish quantities for food, labor, rental, and transportation needs. We require your final guest count 7 business days prior to your event. If the event is reserved within 7 business days we will try to accommodate your requests, but cannot guarantee your requests will be fulfilled.

What happens to all the leftover food and beverage?
If appropriate containers are not provided to Stax’s Catering all food and beverage will be disposed of or taken back to our kitchen.

Do you accept credit cards and checks?
WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS, DINERS, DISCOVER, CORPORATE CHECKS, PERSONAL CHECKS, AND CASH.

How do I get to Stax Catering?
Stax’s Catering is located at 80 Orchard Park Drive at the Shoppes at Orchard Park Shopping Center next door to Stax’s Omega.

Who do I contact to make a reservation?
Daneida Figuera is the catering director.
Telephone: 627.1403
Cell Phone: 616.7992